Privacy Policy
At Madalin Milea Performance Coach, I am committed to protecting your privacy and ensuring that your experience with me is both safe and beneficial. Here’s how I manage and protect your personal information:
1. Information I Collect
I collect basic information to provide my services effectively:
- Personal Data: Like your name and email. This is so we can stay connected and I can tailor my coaching to your needs.
- Usage Data: I might collect information on how you interact with my website to improve your experience.
- Communication Data: Notes and messages from our sessions, which are kept confidential.
2. How I Use Your Data
Your information helps me:
- Provide personalized coaching services.
- Keep you updated with useful resources and tips.
- Improve my services based on your feedback.
I only process your data when it’s necessary to help you or when you’ve given me permission to do so.
3. Keeping Your Data Safe
I take your privacy seriously and implement measures to protect your information:
- Your data is stored securely.
- It is never shared with third parties without your consent, except for trusted service providers who help deliver my services and comply with GDPR.
4. Your Rights
You have control over your personal information:
- Access, correct, or delete your data anytime.
- Opt out of marketing communications whenever you wish.
- Request a copy of your data in a format that’s easy to transfer.
If you have any concerns or questions about your privacy, you can always reach out to me using the contact page.
5. Cookies
My website uses cookies to make your visit smoother. You can disable cookies in your browser settings if you prefer.
6. Changes to This Policy
I may update my privacy practices occasionally, and if significant changes occur, I’ll let you know via email or through my website.
Terms and Conditions
Welcome to Madalin Milea Coaching. Here’s what you can expect when you work with me:
1. Coaching Services
My coaching is designed to empower you in your personal and professional development. Remember, I’m a coach, not a therapist or financial advisor, so while I’ll do my best to support you, my insights are just one part of your journey.
2. Session Policies
- Cancellations/Rescheduling: Life happens! If you need to change a session, just let me know at least 24 hours ahead.
- Late Arrivals: If you’re running late, we’ll have to stick to our scheduled end time.
- No-Shows: If you miss a session without notice, I’ll still have to charge for it, as it’s time I’ve set aside just for you.
3. Payments and Refunds
- I accept card payments or wire transfers to secure your session.
- If you’re not satisfied with a session, let’s talk about it. I’ll consider refunds on a case-by-case basis after we discuss what’s not working for you.
4. Confidentiality
Your privacy is important to me:
- Everything we discuss is confidential, except in rare circumstances where I’m legally required to disclose information.
- I won’t share your story or testimonials without your permission. If you’re happy with your progress and want to share that publicly, I’d be grateful, but only if you’re comfortable with it.
5. Intellectual Property
All the materials and resources I create, from articles to worksheets, are for your personal use during our coaching sessions. Please don’t distribute them without my permission.
6. Liability
I’m here to guide and support you, but the actions you take as a result of our sessions are your responsibility. If technical issues arise (like Google Meet problems), we’ll work together to resolve them.
7. Ending Our Coaching Relationship
If you ever feel that our coaching isn’t the right fit for you, or if I think another form of support might be more beneficial, we can discuss ending our sessions. Any unused payments will be dealt with fairly.
8. Governing Law
Our agreement is based on mutual respect and understanding, and any disputes will be handled in a manner that is considerate of both parties.
9. Updates to These Terms
I might update these terms from time to time, but I’ll always inform you of any significant changes.
10. Reach Out
If you have any questions or need clarification on anything, just contact me using the contact page.
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